Information in compliance with personal data protection regulations

In Europe and Spain there are data protection rules designed to protect your personal information that is mandatory for our entity.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask you to do.

Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if you have any questions left once you have any questions, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?


Our CIF/NIF: B35811603

Our main activity: Retail of handicrafts and souvenirs.

Our address: PLAZA DE SINTES, S/N, C.P. 35330, TEROR (Las Palmas)

Our contact number: 687.39.53.35

Our contact email address:

Our websites:'s

For your trust and security, we inform you that we are an entity registered in the following Commercial Register / Public Register:

We are at your disposal, do not hesitate to contact us.

What are we going to use your data for?

In general, your personal data will be used to be able to relate to you and be able to provide you with our services.

They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to be able to relate to you and to provide you with our services. In this sense, we will make available a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.

Who's going to know the information we asked for?

In general, only the personnel of our entity that are duly authorized may have knowledge of the information we ask for.

Likewise, those entities that need to have access to it may be aware of your personal information in order for us to provide our services to you. For example, our bank will know your details if payment for our services is made by card or bank transfer.

In addition, those public or private entities to which we are obliged to provide your personal data in connection with compliance with any law will be aware of your information. By giving an example, the Tax Law requires the Tax Agency to provide certain information about economic transactions exceeding a certain amount.

In the event that, apart from the cases discussed, we need to disclose your personal information to other entities, we will ask you in advance for your permission through clear options that will allow you to decide in this regard.

How are we going to protect your data?

We will protect your data with effective security measures based on the risks associated with using your information.

To do this, our entity has approved a Data Protection Policy and annual checks and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?

In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not secure from the point of view of the protection of your data.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask you in advance for your permission and apply effective security measures that reduce the risks of sending your personal information to another country.

How long are we going to keep your data?

We will retain your data during our relationship and as long as we are required by law. Once the applicable legal deadlines are over, we will proceed to eliminate them in a safe and environmentally friendly manner.

What are your data protection rights?

At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship is terminated, if this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called "portability" and can be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify you.

In the offices of our entity we have specific forms to request such rights and we offer our help for their completion.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (

Can you withdraw your consent if you change your mind at a later time?

You may withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were interested in receiving advertising for our products or services in your day, but no longer wish to receive any further advertising, you may have it recorded to us through the treatment opposition form available at our entity's offices.

In case you understand that your rights have been neglected, where can you make a claim?

In case you understand that your rights have been neglected by our entity, you can make a complaint at the Spanish Data Protection Agency, through one of the following means:

Electronic headquarters:

Mailing address:

Spanish Data Protection Agency

C/ Jorge Juan, 6


By phone:

Telf. 901 100 099

Telf. 91 266 35 17

There is no cost to make a complaint with the Spanish Data Protection Agency and there is no need for attorney or solicitor assistance.

Will we profile you?

Our policy is not to profile the users of our services.

However, there may be situations where, for the purposes of providing the service, commercial or otherwise, we need to profile information about you. An example could be the use of your purchase history or services in order to offer you products or services tailored to your tastes or needs.

In such a case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those explained to you. If, however, we need to use your data for different activities, we will always ask you in advance for your permission through clear options that will allow you to decide on it.