Information in compliance with personal data protection regulations
In Europe and in Spain, there are data protection regulations designed to protect your personal information, which are mandatory for our company.
For this reason, it is very important to us that you fully understand what we are going to do with the personal data we request from you.
Thus, we will be transparent and will give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if you have any questions after reading this information, do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
Our company name: ARTESANIA KACTUS, S.L.
Our Tax ID (CIF / NIF): B35811603
Our main activity: Retail sale of handicrafts and souvenirs.
Our address: PLAZA DE SINTES, S/N, Postal Code 35330, TEROR (Las Palmas)
Our contact telephone number: 687.39.53.35
Our contact email address: contabilidad@kactus.es
Our websites: www.kactus.es
For your trust and security, we inform you that we are an entity registered in the following Commercial Registry / Public Registry:
We are at your disposal; please do not hesitate to contact us.
What will we use your data for?
In general, your personal data will be used so that we can maintain a relationship with you and provide you with our services.
Likewise, it may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary so that we can maintain a relationship with you and provide you with our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply about the use of your personal information.
Who will have access to the information we request from you?
In general, only the duly authorized personnel of our company will be able to have access to the information we request from you.
Likewise, those entities that need access to your personal information so that we can provide you with our services may have access to it. For example, our bank will have access to your data if payment for our services is made by card or bank transfer.
Similarly, those public or private entities to which we are required to provide your personal data in compliance with any law will have access to your information. To give you an example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions that exceed a certain amount.
In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide in this regard.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
To this end, our company has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.
Will we send your data to other countries?
In the world, there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.
In the event that, for the purpose of providing you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission beforehand and will apply effective security measures that reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will keep your data during our relationship and for as long as the laws require us to. Once the applicable legal periods have ended, we will proceed to delete it in a secure and environmentally friendly manner.
What are your data protection rights?
At any time you may contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended, in the event that this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called "portability" and may be useful in certain situations.
To request any of these rights, you must submit a written request to our address, together with a photocopy of your ID document (DNI), so that we can identify you.
At our company's offices, we have specific forms available to request these rights, and we offer you our assistance in completing them.
To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind at a later time?
You may withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were at some point interested in receiving advertising about our products or services, but no longer wish to receive further advertising, you can let us know through the objection-to-processing form available at our company's offices.
If you believe that your rights have been disregarded, where can you file a complaint?
If you believe that your rights have been disregarded by our company, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
Electronic office: www.agpd.es
Postal address:
Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001 Madrid
By telephone:
Tel. 901 100 099
Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or legal representative is not required.
Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for the purposes of providing the service, for commercial purposes, or for other purposes, we need to create information profiles about you. One example could be the use of your purchase or service history in order to offer you products or services tailored to your tastes or needs.
In such a case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we needed to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide in this regard.